Model No.: DM1100 DM1300 DM1600 DM1900 DM2100 DM2400
Wood slasher is one of the auxiliary equipment for wood working industry,mainly used for wood company,wood working factory,man-made plate factory,plywood factory,furniture factory and lumber yard,also been used for cutting wood log in war industry,construction,mining,railways and bridge building.The slasher we produced specialized in cutting wood log.It is much more productive than trandtional cutting ways like manunal and Chain Saw.Based on the our user,our slasher can cut a 1200mm diameter wood log in 50 seconds,while it will take 25 minutes in manunal.
|Guide Plate Length||1100mm||1300mm||1600mm||1900mm||2100mm||2400mm|
SHUANGHUAN SERVICE COMMITMENT ABOUT PRE-SALES AND AFTER-SALES
SHANDONG SHUANGHUAN MACHINERY LIMITED,was established in 1985.We have 29 years of history of providing high quality product and service.In order to make our customers satisfaction.We have perfect pre-sale & after-sales service system.
1-Reply customer's email or call customer back in 3 hours if missed any calls.
2-Design the best processes and programs according to customer's usage and requirement.
3-Answer customer's questions patiently.
On purchase service :
1-Commissioning the machines before shipment carefully.
2-Train the customer's technician,And provide operation video and matters needing attention
3-Arrange customs declaration, sea shipping, insurance, etc.
After-sales service :
1-Out machines' warranty period is 12 month, We will provided spare parts for free
within 12 month,But will need customer bear the delivery cost.We charge cost price and delivery cost after the warranty period.
2-Provide the solution of the installation or use problem within 3 working hours.
3-Engineers able to install and train the operators overseas.
1) How can I place order?
A: You can contact us by email about your order details.
2) How can I pay you?
A: After you confirm our PI, we will request you to pay. T/T (HSBC bank) or Western Union,there are the most usual ways we are using.
3) What's the order procedure?
A: First we discuss order details, production details by email or TM.
Then we issue you an PI for your confirmation.
You will be requested to do pr -epaid full payment or deposit before we go into production.
After we get the deposit, we start to process the order. We usually need 10-
20days if we don't have the items in stock. Before production has been finished,
we will contact you for shipment details, and the balance payment.
After payment has been settled, we start to prepare the shipment for you
4)How do you take care when your clients received defective products?
A: Almost never happen,
Before shipment, we will be commissioning for many times,
and will be sent to the customer inspection.
5)How about your after-sales Service?
A: Within a year, we will provide free spare parts, but need to customers pay the freight. Contact us if you need more details on Wood Crusher with Petrol Engine. We are ready to answer your questions on packaging, logistics, certification or any other aspects about Portable Type Slasher、Wood Cutter. If these products fail to match your need, please contact us and we would like to provide relevant information.